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Customer Support


Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up window will open. It offers elaborate information about all the actions that you can perform on that particular page. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive library of instructional video clips explaining how to use our hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you searching for, explore our comprehensive FAQ section, which includes questions asked by actual persons and offers real solutions. We constantly update our FAQ section with new Q&A's in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can contact our excellent team of support engineers available 24/7/365 and ready to assist you with any problem. Each support ticket you send will be responded to within sixty minutes (the average response time is about 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 250661

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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